Legal
Privacy Policy
Effective date: September 23, 2026
This Privacy Policy explains how SomStream collects, uses, stores, and shares information when you use our website, creator studio, recording, streaming, account, and related services (collectively, the “Service”).
1. Information we collect
We may collect information you provide directly, including account details, profile information, support messages, and information you submit when using SomStream.
When you create, record, upload, stream, or share content through the Service, we may process the audio, video, images, titles, stream settings, and other content or metadata needed to provide those features.
We may also collect technical information such as browser or device information, IP address, service logs, error data, and usage information for security, reliability, and service improvement.
2. Connected third-party services
SomStream may allow you to connect third-party services such as YouTube, TikTok, or other supported platforms. When you choose to connect a service, we receive and process only the information and permissions made available through that provider and authorized by you.
Third-party services operate under their own privacy policies and terms. You can revoke permissions through the relevant provider where supported.
3. How we use information
We use information to provide and operate SomStream; authenticate users; enable recording, streaming, guest, storage, and creator features; maintain security; prevent abuse; troubleshoot problems; communicate about the Service; process subscriptions where applicable; and improve performance and functionality.
4. How information may be shared
We may share information with service providers that help us operate SomStream, such as hosting, authentication, storage, payment, analytics, and infrastructure providers, only as needed to provide their services to us.
We may also disclose information when required by law, to protect the security or rights of SomStream or others, or in connection with a legitimate business transaction such as a merger or acquisition.
We do not sell your personal information as part of providing the Service.
5. Recordings and creator content
You remain responsible for the content you create or transmit through SomStream and for obtaining any permissions required from guests or other participants. Depending on the feature you use, content may be processed or stored so that recording, streaming, download, or related functionality can work.
6. Data retention and security
We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and protect the Service. Retention periods can vary depending on the type of information and feature used.
We use reasonable technical and organizational safeguards designed to protect information, but no online service can guarantee absolute security.
7. Your choices and rights
Depending on where you live, you may have rights concerning your personal information, including rights to access, correct, delete, restrict, or object to certain processing, and to request data portability where applicable. You may also disconnect supported third-party accounts or revoke their permissions.
To make a privacy request, please contact us through the SomStream contact page.
8. Children
SomStream is not intended for children who are below the minimum age required to use the Service under applicable law. We do not knowingly seek to collect personal information from children in violation of applicable law.
9. International processing
SomStream and its service providers may process information in countries other than the country where you live. Where required, we take appropriate steps to protect personal information transferred across borders.
10. Changes to this policy
We may update this Privacy Policy as SomStream develops or legal requirements change. We will post the updated policy on this page and revise the effective date when appropriate.
11. Contact
Questions or requests about this Privacy Policy can be submitted through our Contact us page.